How to Complete and Close Maintenance Jobs

Before you start

• Access to your Fructus organisation and a property already recorded in it. Have the correct unit available if the repair concerns one flat, room or other individual unit.
• The issue’s location and description, its reported date, and any contractor, target date or cost information you already know.
• Use the screenshots as examples, not live job information. Priorities, dates and costs should reflect your own records.

Complete a maintenance job

Only record a repair as complete when the work has actually been reviewed as finished.

1. 1

   Open and review the relevant job

   Check the property, job description and recorded contractor. Review the work undertaken and any supporting documents before changing the record.

   Screenshots use fictional demonstration data from Northstar Property Partners. About demonstration data

   

   Job detail, documents and maintenance actions

2. 2

   Update costs and dates where applicable

   Use Edit job to record Actual cost and any completion information you hold, then select Save changes. Keep estimated and actual costs distinct; recording a cost is not evidence that a contractor has been paid.

3. 3

   Use Complete job

   The job detail includes Complete job beside Edit job. Select it when appropriate and carefully review any confirmation presented before proceeding. Do not assume a click has completed the job: check the resulting status and recorded completion date afterwards.

4. 4

   Check the completed record

   Return to Maintenance and expand Completed / Archive to find the retained record. If a date filter hides it, clear or widen the filter and check the job’s recorded date.

Frequently asked questions

Related guides

Keep going

See what the property maintenance feature covers, return to the Maintenance guides, browse the Compliance guides, or start with Getting started with Fructus Compliance.